IP Based Large Call Center Software & Industrial Grade Conferencing Bridge

QC2 combines the features of an IP PBX, IP based large call center software & industrial grade conferencing bridge.


The IP PBX from QC2 has the following advantages

•      SIP-Based, Hosted PBX Platform

•      True Multi-Tenancy Architecture

•      High Reliability with Redundancy Protection

•      Supreme Scalability up to 1,000 Tenants on One Server

•      Wide Variety of Rich IP PBX Features

•      Support for both Windows and Linux OS


The IP based large call center solution is an All-in-one solution that can be split into the following

• Customer Interaction Manager (CIM)Provides core contact center features (ACD, dialing engine, log, agent management)

• Contact Analytics (CA)Real-time and historical reports (agent map, graph)

•      Recording File Server (RFS)Recording file management

•      CRMLayout designer for agent’s interface, talk script, campaign management, workflow management, customer information management, outbound dialers

The Conferencing bridge serves as an Audio/Web Conferencing Platform, Disaster Notification System, Information Dissemination & Response Collection System.


Key Capabilities of the conference bridge include:

  • Engineered to house 100,000 callers simultaneously &

  • Dialing speed of 10,000 numbers in 7 minutes


TLK Schema.png

For inquiries, email us at info@agdatacom.com

Source: https://www.telekonnectors.com/qc2