Introduction to Matrix voicemail
Matrix is the voice processing equipment that supports auto attendant, voice mail, audio-text and music on-hold with a small box. It fits the organizations that are favorable to traditional style of telephone communications and is the right option of choice for users who are seeking a direct replacement for a not repairable voicemail system.
Voice processing product series currently has only one model named Matrix and it is available with 4 or 8 ports. Check up the Features and Specification pages for more information about this product.
Key Features
Automated Attendant
- Extension grouping
- Multi-language support
- Name or department directory
- Fallback to live operator
- Call forward to mailbox directly
- Call screening and auto forward to another extension
- Programmable day, night and holiday greetings
- Call transfer by CPM, blind or ring release
Audio Text
- Up to 9 languages, 3 fields and 7 layers available
- Voice instructional tutorial
- Information interaction with callers thru touch-tone inputs
- Option to transfer to live person available at anytime
Music On-Hold
- 6 on-hold music
- Which music schedulable by date, time and weekdays
System Administration and Setting
- Remote maintenance by touch-tone inputs
- Call flows customizable by users
- Language on-line setup
- Function key and speed key
- Voice prompts, music on-hold and others reprogrammable by users
- Holiday schedule
- Emergency opening line greeting
- Integration with PBX thru in-band and out-band signaling
Voicemail
- Individual voice box setting with customizable mailbox greeting
- Message notification schedule programmable
- Multiple message notification methods
- Mailbox language individual setup
- Message editing by callers
- Individual mailbox ID and password
- Setup remotely accessible
- Voice message tagged with day and time stamp
Specification
Port capacity:
4 or 8
Telephone input interface:
2-wire analog line behind PBX
Mailbox number:
1,000 maximum
Voicemail language support:
3 languages in default
Voice storage:
70 hours (default, 1G CF card) or 140 hours (optional, 2G CF card)
Dial and configuration codes:
DTMF 0-9, * and #
Power input:
AC 120V／220V
Chassis dimensions:
63 mm x 243 mm x 306 mm
Operation environment conditions:
temperature 5-40°C; humidity 20-80%
For inquiries, email us at info@agdatacom.com
Source: http://www.multisuns.com/matrix_dg_e.html
